Definition at line 373 of file app_queue.c.
char announce[80] |
Announcement to play when call is answered
Definition at line 377 of file app_queue.c.
Referenced by init_queue(), and queue_set_param().
How often to announce their position
Definition at line 394 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), say_position(), and wait_our_turn().
unsigned int announceholdtime |
Definition at line 389 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
int autofill |
Ignore the head call status and ring an available agent
Definition at line 427 of file app_queue.c.
Referenced by init_queue(), is_our_turn(), and queue_set_param().
int autopause |
Auto pause queue members if they fail to answer
Definition at line 422 of file app_queue.c.
Referenced by queue_set_param(), and rna().
int callsabandoned |
Number of queue calls abandoned
Definition at line 399 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), and record_abandoned().
int callscompleted |
Number of queue calls completed
Definition at line 398 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), and update_queue().
Number of calls answered with servicelevel
Definition at line 401 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), and update_queue().
char context[AST_MAX_CONTEXT] |
Exit context
Definition at line 378 of file app_queue.c.
Referenced by init_queue(), and queue_set_param().
int count |
How many entries
Definition at line 415 of file app_queue.c.
Referenced by __queues_show(), compare_weight(), join_queue(), leave_queue(), manager_queues_status(), and queue_function_queuewaitingcount().
unsigned int dead |
Definition at line 380 of file app_queue.c.
Referenced by find_queue_by_name_rt(), init_queue(), leave_queue(), and reload_queues().
unsigned int eventwhencalled |
Definition at line 382 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), ring_entry(), and try_calling().
unsigned int found |
Head of the list of callers
Definition at line 436 of file app_queue.c.
Referenced by __queues_show(), insert_entry(), is_our_turn(), join_queue(), leave_queue(), and manager_queues_status().
int holdtime |
Current avg holdtime, based on recursive boxcar filter
Definition at line 397 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), recalc_holdtime(), and say_position().
unsigned int joinempty |
Definition at line 381 of file app_queue.c.
Referenced by init_queue(), join_queue(), and queue_set_param().
unsigned int leavewhenempty |
Definition at line 383 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_our_turn().
Definition at line 374 of file app_queue.c.
Referenced by __queues_show(), add_to_queue(), compare_weight(), complete_queue_remove_member(), destroy_queue(), find_queue_by_name_rt(), get_member_status(), interface_exists_global(), is_our_turn(), join_queue(), leave_queue(), manager_queues_status(), queue_function_qac(), queue_function_queuememberlist(), queue_function_queuewaitingcount(), recalc_holdtime(), record_abandoned(), reload_queue_members(), reload_queues(), remove_from_queue(), ring_entry(), set_member_paused(), try_calling(), update_queue(), update_realtime_members(), and update_status().
unsigned int maskmemberstatus |
Definition at line 391 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and update_status().
int maxlen |
Max number of entries
Definition at line 416 of file app_queue.c.
Referenced by __queues_show(), init_queue(), join_queue(), manager_queues_status(), and queue_set_param().
int membercount |
Number of members _logged in_.
Definition at line 435 of file app_queue.c.
Referenced by add_to_queue(), free_members(), init_queue(), reload_queues(), remove_from_queue(), rt_handle_member_record(), try_calling(), and update_realtime_members().
int memberdelay |
Seconds to delay connecting member to caller
Definition at line 426 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
struct ao2_container* members |
Head of the list of members
Definition at line 429 of file app_queue.c.
Referenced by __queues_show(), add_to_queue(), compare_weight(), complete_queue_remove_member(), destroy_queue(), dump_queue_members(), free_members(), get_member_status(), init_queue(), interface_exists(), interface_exists_global(), is_our_turn(), manager_queues_status(), queue_function_qac(), queue_function_queuememberlist(), reload_queues(), remove_from_queue(), rt_handle_member_record(), try_calling(), update_realtime_members(), and update_status().
char moh[80] |
Music On Hold class to be used
Definition at line 376 of file app_queue.c.
Referenced by init_queue(), and queue_set_param().
char monfmt[8] |
Format to use when recording calls
Definition at line 402 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
unsigned int monjoin |
Definition at line 379 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
int montype |
Monitor type Monitor vs. MixMonitor
Definition at line 403 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
char name[80] |
Name
Definition at line 375 of file app_queue.c.
Referenced by __queues_show(), add_to_queue(), compare_weight(), complete_queue(), dump_queue_members(), find_queue_by_name_rt(), leave_queue(), load_realtime_queue(), manager_queues_status(), queue_function_queuememberlist(), queue_function_queuewaitingcount(), queue_set_param(), record_abandoned(), reload_queue_members(), reload_queues(), remove_from_queue(), ring_entry(), rna(), say_position(), set_member_paused(), try_calling(), update_realtime_members(), update_status(), wait_for_answer(), and wait_our_turn().
How often to play periodic announcement
Definition at line 395 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), say_periodic_announcement(), and wait_our_turn().
unsigned int realtime |
Definition at line 392 of file app_queue.c.
Referenced by find_queue_by_name_rt(), load_realtime_queue(), and reload_queues().
unsigned int reportholdtime |
Definition at line 386 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
int retry |
Retry calling everyone after this amount of time
Definition at line 419 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_a_bit().
unsigned int ringinuse |
Definition at line 384 of file app_queue.c.
Referenced by init_queue(), is_our_turn(), queue_set_param(), and ring_entry().
int roundingseconds |
How many seconds do we round to?
Definition at line 396 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
int rrpos |
Round Robin - position
Definition at line 425 of file app_queue.c.
Referenced by calc_metric(), ring_entry(), and store_next().
int servicelevel |
seconds setting for servicelevel
Definition at line 400 of file app_queue.c.
Referenced by __queues_show(), init_queue(), manager_queues_status(), queue_set_param(), and try_calling().
unsigned int setinterfacevar |
Definition at line 385 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
char sound_calls[80] |
Sound file: "calls waiting to speak to a representative." (def. queue-callswaiting)
Definition at line 406 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
char sound_holdtime[80] |
Sound file: "The current estimated total holdtime is" (def. queue-holdtime)
Definition at line 407 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
char sound_lessthan[80] |
Sound file: "less-than" (def. queue-lessthan)
Definition at line 409 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), say_position(), and try_calling().
char sound_minutes[80] |
Sound file: "minutes." (def. queue-minutes)
Definition at line 408 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), say_position(), and try_calling().
char sound_next[80] |
Sound file: "Your call is now first in line" (def. queue-youarenext)
Definition at line 404 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
char sound_periodicannounce[MAX_PERIODIC_ANNOUNCEMENTS][80] |
Sound files: Custom announce, no default
Definition at line 413 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_periodic_announcement().
char sound_reporthold[80] |
Sound file: "Hold time" (def. queue-reporthold)
Definition at line 412 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
char sound_seconds[80] |
Sound file: "seconds." (def. queue-seconds)
Definition at line 410 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
char sound_thanks[80] |
Sound file: "Thank you for your patience." (def. queue-thankyou)
Definition at line 411 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
char sound_thereare[80] |
Sound file: "There are currently" (def. queue-thereare)
Definition at line 405 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
int strategy |
Definition at line 390 of file app_queue.c.
Referenced by __queues_show(), calc_metric(), is_our_turn(), queue_set_param(), reload_queues(), ring_one(), try_calling(), and wait_for_answer().
int timeout |
How long to wait for an answer
Definition at line 420 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
unsigned int timeoutrestart |
int weight |
Respective weight
Definition at line 421 of file app_queue.c.
Referenced by __queues_show(), compare_weight(), init_queue(), manager_queues_status(), and queue_set_param().
unsigned int wrapped |
int wrapuptime |
Wrapup Time
Definition at line 417 of file app_queue.c.
Referenced by clear_queue(), init_queue(), queue_set_param(), and ring_entry().